Values guide us like a compass
We are proud to build our business on a set of strong values that guide us every day. These fundamental principles serve as a compass and define the standards we expect and offer our partners. They ensure that our business relationships are founded on mutual respect and trust.
Our goal is to earn and maintain the trust of our partners at all times.
We believe in transparency and responsible operation.
For us, it is essential that every stage of our activities is characterized by transparency.
We are convinced that mutual trust and commitment are the foundation of a successful collaboration.
We are dedicated to social responsibility.
We regularly inform our partners about our activities and always remain open to feedback.
Common challenges in collaborating with partners
Common problems in business relationships can become major obstacles to effective collaboration. Communication difficulties, delivery delays or inaccessibility are common challenges, but we are constantly working to improve these obstacles. Let's identify them together and find effective solutions to overcome them!
Hard-to-reach contacts
Fast and efficient communication is vital for a smooth business flow. When a partner doesn’t answer the phone, it blocks the flow of information and delays problem resolution. Important questions, decisions, or feedback can go unanswered, which slows down work processes and increases stress levels.
Unpredictability and lack of planning
On-time delivery is crucial for efficient inventory management and meeting customer requirements. Delays in delivery disrupt established planning, causing major disruptions in the flow of activities. These delays prevent companies from delivering to customers on time, affecting customer satisfaction and loyalty, which can have a negative impact on long-term business relationships.
Complex and time-consuming administration
Complicated and time-consuming invoicing processes are a major burden for companies. Without digitalization or automation, issuing, tracking, and processing invoices becomes a resource-intensive task. This not only increases administrative burdens, but also affects financial transparency, which can lead to delays and difficulties in effectively managing resources. Simplifying and automating invoicing processes is essential to increase efficiency and financial clarity.
Our unique approach to partner relations
We are constantly exploring new opportunities and implementing fundamental changes in our way of thinking. Our partners benefit from the following advantages:
Dedicated personal contact
Partners work exclusively with a dedicated team that takes care of them. This guarantees that all their requirements are met and that optimal business processes are ensured.
Constant availability
At our central phone number, employees are always available to answer our partners' questions and problems, thus ensuring continuous support and help.
Accurate and reliable delivery
We are pleased that 99% of our deliveries arrive on time and correctly. However, if a problem does arise, we act immediately and do everything in our power to resolve the situation.
Full liability
Although we may make mistakes, we take full responsibility for each error and provide an immediate solution. Our customer satisfaction is our absolute priority.
Fast and efficient invoicing
Our accounting department ensures fast and efficient billing management so that our partners can always be sure that their finances are in order and transparent.
Problem solving and flexibility
No matter the challenges we face, we offer solutions for every problem. Our flexibility and proactivity guarantee that our clients will always be satisfied and successful.
Together it's easier
Contact us now
Email: sales@set.ro
Phone / Fax: +40 720 372 425
Address: 530190 Miercurea Ciuc, Str. Leliceni no. 49 / B, Harghita County, Romania
Very good value for money.
The new carpet skirting corners - finally something durable.
Hogal Trade
Promptness, seriousness.
AMD CONS T
